Request An Appointment

​​​ We're pleased to offer you a quick and convenient way to submit your appointment request. Please note that your request will need to be confirmed and scheduled by a Clean Paws team member. If you prefer to book by email or phone, you can reach us at cleanpaws@westlebanonsupply.com or call (603) 298-8600, option 5.

Appointment Information:

Vaccination Records:

For the health and safety of our customers, Clean Paws Grooming requires rabies information to be on file. We can accept Vaccine Certification letters from your veterinarian, and verbal confirmation from your veterinarian if we are able to contact you by phone. In the event your pet has a health condition that prohibits it from being vaccinated, we can also accept a written vaccination waiver from your veterinarian.

Health/Behavior:

By signing this agreement, you agree to disclose any health or behavior issues that could affect the grooming process. You will be held liable for any bites that require medical treatment and any property damage caused by your pet. If your pet is unable to be groomed safely, we reserve the right to refuse service. Any harm caused by your pet to any person, animal or property is your responsibility.

Pricing:

The quoted price for grooming is a base price for dogs on a six week schedule with 2" of coat or less. The groomer reserves the right to charge extra fees for coat condition, handling a difficult pet or excessive matting. The groomer reserves the right to charge a full coat fee for dogs with excessive coat for hand scissoring.

Fleas & Ticks:

Dogs with live fleas will not be allowed in the shop. As we are not licensed to administer flea baths at this time, we will ask that you reschedule and bring your dog back when they have been treated and are flea-free. Any ticks found will result in a $10 charge for the first three ticks, plus $1 for each additional tick.

No Boarding:

We pride ourselves on only taking one appointment at a time and we do not have the space on the premises to board dogs. We will call you 15 minutes before your pet is ready to be picked up. Pets must be picked up within 30 minutes of that phone call, or we reserve the right to charge a $25 boarding fee. In the event you do not pick up your dog before shop closing, your dog will be boarded off-location and billed $100/night.

Cancellation/No-Show:

We require notification of any cancellation or rescheduling of an appointment at least 24 business hours before the appointment date/time. Any cancellations or no-shows after this point may result in a cancellation fee. Customers with repeated same day cancellations or no-shows will be required to prepay for future appointments.

Injury:

In the event of an emergency, we will contact you and take your pet to the nearest veterinary office for treatment. In the event you are not able to be contacted, Clean Paws Grooming will act as your agent for the care of your pet. All vet expenses will be the responsibility of the pet owner unless injury is due to direct negligence of the groomer. We will not be held responsible for any sickness or injury caused by the pet to itself during grooming, or any accidental death of the pet due to a pre-existing health condition or natural disaster.

Safety:

Clean Paws Grooming will take every precaution to assure a safe environment for your pet. However, accidents do happen, and by signing this agreement, you agree that you will absolve Clean Paws Grooming and all its groomers and staff from any and all responsibility involving injury, escape, damage or disease during and after their grooming appointment at Clean Paws Grooming.